Corrections & Complaints Policy

Corrections & Complaints Policy

Accuracy matters to us. If we publish something that is inaccurate, misleading, or unfair, we want to put it right — quickly and openly.

How to report an error

Email grievances@theguardianchronicle.com with the headline or link, the specific point you believe is wrong, and — if possible — the correct information or a source. You may also raise a concern about fairness, tone, or our conduct.

How we handle it

  • We acknowledge substantive complaints and review them against our Editorial Standards.
  • If a correction is warranted, we update the article promptly and add a clear note explaining what changed and when.
  • Significant corrections are recorded in our public Corrections Log so the record is transparent.
  • For minor typos or broken links, we simply fix them.

Right of reply

If you are the subject of a story and believe it is inaccurate or unfair, tell us. Where appropriate we will publish your response or update the story to reflect it.

Grievance Officer

In line with India’s IT Rules, complaints are handled by our Grievance Officer:

Ambrish Srivastava, Editor-in-Chief
The Guardian Chronicle, Ranchi, Jharkhand
grievances@theguardianchronicle.com

We aim to acknowledge complaints within 48 hours and resolve them within 15 days.

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